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Bank of the Southwest is aware of media coverage of merchants investigating the theft of credit and debit card data from its stores. Please, be sure to monitor your accounts closely for any unauthorized charges.
Bank of the Southwest proactively monitors your account(s) with industry-leading fraud protection measures. At this time, you do not need to contact Bank of the Southwest to see if your card was impacted.
Know that fraud does not actually have to occur on your account for us to use these measures on your behalf. We take these proactive steps to help minimize any occurrence of fraud and protect all our customers.
Should I cancel my card?
At this time, there is no need to cancel your card. You can continue to use your Bank of the Southwest debit card as you normally would. Please remember to monitor your account closely and notify us immediately if you become aware of unauthorized charges. We are always working to help protect your financial information.
What should I do if I see suspicious charges on my account?
Monitor your account(s) and review your monthly statements carefully. You should notify Bank of the Southwest promptly if you see any unauthorized activity.